Durasi: 10 menit | Block: 1

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🧠 4-Step Coaching Method

Step 1: Identify Manual Processes

Pertanyaan ke peserta:
1. Apa yang kamu kerjain manual tiap hari?
2. Berapa lama tiap task?
3. Task mana yang paling sering error / inconsistent?
4. Task mana yang paling membosankan?

Step 2: Classify Each Process

Untuk tiap manual process, classify:

| Process | Frequency | Time/Week | Error Prone? | Pattern |
|---------|-----------|-----------|-------------|---------|
| Reply inquiry | 20x/day | 5 jam | Low | Agent + Workflow |
| Data entry | 10x/day | 3 jam | High | Workflow |
| Daily report | 1x/day | 30 min | Low | Workflow + Agent |
| Content creation | 3x/week | 4 jam | Medium | Agent |

Pattern classification:
- Fixed steps + repetitive → WORKFLOW (n8n)
- Variable + needs judgment → AGENT (Hermes)
- Simple + one-off → AUGMENTATION (ChatGPT)
- Complex + multi-step → HYBRID (n8n + Hermes)

Step 3: Prioritize (Impact vs Effort Matrix)

         HIGH IMPACT
              │
     ┌────────┼────────┐
     │  DO    │ PLAN   │
     │ FIRST  │ NEXT   │
     │        │        │
─────┼────────┼────────┼─────
     │  NICE  │ MAYBE  │
     │ TO HAVE│ LATER  │
     │        │        │
     └────────┼────────┘
              │
         LOW IMPACT

    LOW EFFORT          HIGH EFFORT

Scoring:

Impact: 
  - Time saved per week (1-5)
  - Revenue impact (1-5)
  - Error reduction (1-5)
  
Effort:
  - Setup time (1-5, 5 = longest)
  - Technical complexity (1-5)
  - Maintenance needed (1-5)

Priority Score = (Impact Total) / (Effort Total)
Higher = Do First

Step 4: Design Solution Architecture

Untuk tiap prioritized process:

1. Draw flow (trigger → steps → output)
2. Assign tools (n8n nodes / Hermes features)
3. Identify approval gates (human-in-the-loop points)
4. Estimate cost (API calls, tokens, time)
5. Define success metrics (time saved, error rate, etc.)

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📋 Coaching Template (Give to Each Participant)

# Business Process Audit

## Informasi Bisnis
- Nama: _________________
- Industri: _________________
- Ukuran: ( ) Solo ( ) 2-10 orang ( ) 10+

## Manual Processes

### Process 1: ___________________
- Frekuensi: ___x/hari/minggu/bulan
- Waktu per session: ___ menit/jam
- Error rate: Tinggi / Sedang / Rendah
- Dampak kalau gagal: _________________

### Process 2: ___________________
(same format)

### Process 3: ___________________
(same format)

## Classification
| Process | Pattern | Tool |
|---------|---------|------|
| 1       |         |      |
| 2       |         |      |
| 3       |         |      |

## Prioritization
| Process | Impact | Effort | Score | Priority |
|---------|--------|--------|-------|----------|
| 1       | /15    | /15    |       |          |
| 2       | /15    | /15    |       |          |
| 3       | /15    | /15    |       |          |

## Solution Design (for #1 priority)
- Trigger: ___________________
- Steps: ___________________
- Output: ___________________
- Approval needed: Yes/No, where?
- Est. cost/month: Rp ________
- Success metric: ___________________

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🎯 Example: Live Mapping Demo

Scenario: UMKM Owner — Toko Kopi

Pain:

• 30+ inquiry/hari via WhatsApp, jawab manual
• Data entry ke spreadsheet sering lupa
• Laporan harian ga pernah konsisten

Mapping:

Process 1: Reply inquiry WhatsApp
- Pattern: Agent (variable, needs judgment) + Workflow (send)
- Tool: Hermes (draft reply) + n8n (send via API)
- Impact: 14/15 | Effort: 8/15 | Score: 1.75 → DO FIRST

Process 2: Data entry ke spreadsheet
- Pattern: Workflow (fixed, repetitive)
- Tool: n8n (webhook → sheets)
- Impact: 10/15 | Effort: 4/15 | Score: 2.5 → DO FIRST

Process 3: Laporan harian
- Pattern: Workflow + Agent (data feed → generate brief)
- Tool: n8n (pull data) + Hermes (generate report)
- Impact: 8/15 | Effort: 7/15 | Score: 1.14 → PLAN NEXT

Architecture for Process 2 (simplest, quick win):

[WhatsApp Webhook] → [Set: Format] → [Sheets: Append]
Setup time: 30 min
Cost: ~Rp 0 (within free tiers)