Artifact Sesi 3 | Routing + branching + external data

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📋 Workflow Spec

Name: Lead Router v2
Pattern: Trigger → Classify → Route → Notify/Log

[Webhook Trigger (POST)]
        │
        ▼
[Set Node: Extract & Classify]
        │
        ▼
[Switch Node: Route by category]
    ├── "sales"    → [Slack: #sales] + [Sheets: log]
    ├── "support"  → [Email: support team]
    ├── "billing"  → [Sheets: billing log]
    └── (fallback) → [Email: general inbox]

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Node Details

1. Webhook Trigger

Setting	Value
Method	POST
Path	inquiry-router

2. Set Node

Field	Value
nama	{{ $json.body.nama }}
email	{{ $json.body.email }}
pesan	{{ $json.body.pesan }}
category	{{ $json.body.category }}
source	{{ $json.body.source }}
timestamp	{{ $now.format('DD/MM/YYYY HH:mm') }}

3. Switch Node

Output	Condition	Target
0	{{ $json.category }} equals "sales"	Sales path
1	{{ $json.category }} equals "support"	Support path
2	{{ $json.category }} equals "billing"	Billing path
3	Fallback	General path

4. Output Nodes (per path)

Each path has notification node with enriched data.

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Test Payloads

// Sales inquiry
{"nama": "Budi", "email": "budi@email.com", "pesan": "Mau tahu harga produk X", "category": "sales", "source": "website"}

// Support inquiry  
{"nama": "Ani", "email": "ani@email.com", "pesan": "Produk saya rusak", "category": "support", "source": "whatsapp"}

// Billing inquiry
{"nama": "Citra", "email": "citra@email.com", "pesan": "Tagihan saya belum update", "category": "billing", "source": "email"}

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Checklist

• [ ] Webhook menerima data
• [ ] Switch node meroute dengan benar
• [ ] Semua output path jalan
• [ ] Fallback path ada dan jalan
• [ ] External integration (Sheets/Email/Slack) connect